Shipping information

Shipping Methods

We are pleased to offer shipping through FedEx to ensure your order arrives safely and promptly.

Processing Time

Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a tracking number via email. Orders placed on weekends will be processed and shipped starting from the following Monday.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of the items in your order.

Delivery Times

FedEx typically delivers within 2-5 business days, depending on your location.

Note: Delivery times may vary due to weather conditions or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order through the FedEx website.

Shipping Issues

If you experience any issues with your shipment, such as delays or lost packages, please contact us via WhatsApp, live chat on our website, or email at support@koreaderma.shop, and we will assist you in resolving the matter.

Returns & Refunds Due to Import Issues

If your order is held or rejected by customs, the buyer is responsible for clearance procedures or return shipping costs.